Privacy Policy of Legate Smart Home Platform


Update date:2018.4
Come into force date:2018.5

So you have purchased our Legate Smart Home Smart device hardware and are starting to use the Legate Smart Home Smart device software and all its functionalities! Any information you share with us will help us to provide you with services related to Legate Smart Home Smart device and to improve them to make them even better. We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best user experience possible

What information is collected and how do we use it?

In order to provide our services to you, we will ask you to provide necessary personal data that is required to provide those services. If you do not provide your personal data, we may not be able to provide you with our products or services.


1. Legate Smart Home Account Information


Personal data that are collected while creating a Legate Smart Home Account may include PII information like your email address or mobile phone number. These information help to activate, manage and get service of Legate Smart Home. Your nickname, profile picture, country and time zone will be connected to your account so that you can visit our product and service conveniently.


2. User Device Information


Your device model, operation system, unique device identifier, IP address, Legate Smart Home software version number, access type and model etc. will be collected for you can receive PUSH. And those are very necessary basic information which we have to collect form you.


3. Device Information


All the smart device information will be collected so that you can control them via APP remotely.


4. Picture/Video


The picture or video acquired by your camera will be collected and they are used to afford mobile monitoring and alarm service to you.


5. Feedback


We are always here to receive your feedback or suggestion so that your problems or device failure will be solved at the first time.


6. Infrared Information


Your infrared remote control information will be collected and it will enable you to control another infrared equipment by App.


7. User scenario


While you use functions like scenario, automation and so on, we will collect your setting information which support to afford intelligent scenario service to you.


8. Body Fat Data


When you us smart body fat calculator, your body data like height, weight, fat, BMI and muscle will be collected.


How the Personal Data is used


You can use what we collected to control smart devices you have purchased form us.



Who do we share your information with?


Unless we tell you in this privacy policy, we will keep your personal information confidential. Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that Legate Smart Home will only share your personal data in accordance with your consent. You should know that when Legate Smart Home shares your personal data with a third party under any circumstance described in this section, Legate Smart Home will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. Legate Smart Home will contractually ensure compliance by any foreign Third Party Service Providers with the privacy standards that apply in your home jurisdiction.


Disclosure to Legate Smart Home group companies and Third Party Service Providers


Disclosure to Others


Legate Smart Home may disclose your personal data without further consent if required or permitted by law in the following cases:


Other Information


We use statistical data that does not specifically identify you (non-personal data) to help in our operations and improve our products and services and provide a better user experience for you. Here are some of the non-personal data we may collect and how we use them:


Delete Information


As you like,you can delete all the following information via“Profile - Personal center — Terminate the account”


  1. Legate Smart Home Account Information
  2. User Device Information
  3. Device Information
  4. Picture/Video
  5. Feedback
  6. Infrared Information
  7. User scenario
  8. Body Fat Data

Transfer Your Information


If you need to transfer information in your account,please contact us via it@legate.com.sg

Your option


You have confirmed that you have read, understand and receive all the content of this privacy policy before you agree or in other ways to use the services from Legate Smart Home. Once you use this service, you agree to all the provisions of this personal information policy.If you do not agree with this personal information policy, you shall not use the service provided by us.

Information Safety Safeguards


Various preventive measures will be taken to protect your personal information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration or destruction. In order to ensure the security of your personal information, our company has strict information security regulations and procedures, and has a dedicated information team to strictly implement the above measures within the company. Your information is stored on the servers. For security and backup purposes, we may store your information and data on the servers of other affiliated companies.


Information retention period


We will retain your information for the period necessary to achieve the purposes set out in this personal information protection policy, unless required or permitted by law to do so for a longer period.


Complaints and feedback


If you have any questions or concerns about our personal information policy or data processing, just let us know by it@legate.com.sg


Policy update


We may revise and update this policy at any time and issue a notice on the website 30 days in advance. If you continue to use the related services of the Legate Smart Home platform on the date when the amendment update officially takes effect, you will be deemed to agree to our revision update.


Legal application and jurisdiction


This policy is formulated in accordance with the laws of Singapore and shall be governed by the laws of Singapore